Lensity
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Frequently Asked Questions
Find answers to common questions about Lensity
Getting Started
Do I need an account to try Lensity?
What do I get when I sign up?
How long does it take to process a photo?
Credits & Pricing
How many credits does one edit cost?
Do credits expire?
Can I get a refund?
What payment methods do you accept?
Photo Quality & Results
Will my photos look fake or AI-generated?
What is the difference between Version A and Version B?
What image formats are supported?
Can I edit the same photo multiple times?
Privacy & Security
What happens to my photos after I upload them?
Do you use my photos to train AI models?
Can I delete my photos before the storage period ends?
Is my payment information secure?
Technical Issues
My generation failed. Will I be charged credits?
The results are not what I expected. What can I do?
Can I use Lensity on mobile devices?
Still have questions?
We're here to help. Contact our support team anytime.
support@lensity.io