Privacy Policy
Last updated: November 2025
Introduction
At Lensity, your privacy is our highest priority. This Privacy Policy explains how we collect, use, store, and protect your personal information and photos when you use our service.
Information We Collect
Account Information
- Email address
- Password (encrypted) - if you sign up with email and password
- Google account information (name, email, profile photo) - if you sign up with Google OAuth
- Account creation date
- Credit balance and usage history
Note on Google Sign-In: When you sign in with Google, we only receive your basic profile information (name, email, and profile photo) from Google. We do not have access to your Google password or any other Google account data. You can revoke our access to your Google account at any time through your Google account settings.
Photos You Upload
- Original images you upload for enhancement
- Generated enhanced versions
- Metadata associated with your uploads
Usage Data
- Service usage statistics
- Feature preferences and settings
- Error logs and diagnostic information
How We Use Your Information
- Photo Processing: To enhance your photos using AI technology
- Service Delivery: To provide, maintain, and improve our services
- Account Management: To manage your account, credits, and subscriptions
- Communication: To send important updates about your account and our service
- Support: To respond to your questions and provide customer support
Photo Storage and Deletion
Storage Period:
- Free accounts: 30 days
- Standard accounts: 60 days
- Pro accounts: 90 days
Automatic Deletion: After the storage period expires, all your photos (originals and enhanced versions) are permanently and automatically deleted from our servers.
Manual Deletion: You can delete any of your photos at any time from your account dashboard. Deletion is immediate and permanent.
What We Do NOT Do With Your Photos
- No AI Training: We NEVER use your photos to train our AI models or any other machine learning systems
- No Sharing: We NEVER share, sell, or distribute your photos to third parties
- No Public Display: Your photos are never made public or used in marketing without your explicit consent
- No Permanent Storage: We do not keep your photos indefinitely
Data Security
We implement industry-standard security measures to protect your data:
- End-to-end HTTPS encryption for all data transmission
- Encrypted storage of all photos and personal information
- Regular security audits and updates
- Secure authentication and password hashing
- Limited access to user data by authorized personnel only
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Delete your account and all associated data
- Export your data in a portable format
- Opt out of marketing communications
- Request information about how your data is used
Cookies and Tracking
We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies or advertising networks.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by email and by updating the date at the top of this policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at: